
Q:
How far in advance should we book our Hard At Play DJ?
A: Typically, entertainment
is one of the first services a couple should begin looking at once they have
chosen a date and location. Much like a photographer and videographer, the
most desirable professionals tend to be booked further in advance. Our suggestion
is to be prepared to sign a contract as early as 12-15 months before your
event. Most importantly, we suggest making your selection once youíve found
someone you trust and are truly comfortable with.
Q:
How long has Hard At Play been in business?
A: Hard At Play has been entertaining
New England since 1989. Our DJs range from 5 years experience to 20 years.
Our experience is the one commodity that truly brings your event plans to
life!
Q:
How far will you travel?
A: Although our home base
is in Western Massachusetts, we love to travel to Central and Eastern Massachusetts,
Cape and the Islands as well as all of New England, New York and even down
to Key West, FL. All you have to do is tell us where the party is and we'll
get there!
Q:
What is the value of investing in Hard At Play's services?
A: While the amount of
your entertainment investment may seem high at first, when weighed against
the impact that it has on a successful wedding, our couples tell us in the
end it was worth every penny. Though it may seem as if you are only contracting
your Hard At Play Professional DJ/MC for only 5-6 hours, the average amount
of time Hard At Play spends on a single event, from beginning to end, is
around 25 hours. Whether itís phone time, meeting with you before you book,
spending time to review the planning material shortly before the wedding,
compiling your special requests, organizing equipment, or setting up and
breaking down, we spend the time to ensure that your event, and all of itís
details, are organized so they happen flawlessly!
Hard At Play's only goal is to make your entertainment plans come to life.
By combining our expertise with your vision, we turn dreams into reality!
Q:
Why do you cost more than the disc jockey companies?
A: Believe it or not, that's
a question we wish more couples would ask. It shows us that you value the
decision you're about to make and that choosing your wedding day entertainment
is more important than flashy marketing material or impressive price list
could ever answer.
First, although unfair to assume why the other company charges what they
charge, we can only speculate that it is because they do not offer services
like a true professional disc jockey should. This means, home stereo equipment,
a limited music library or no digital library, no back-up equipment/personnel,
little or no advanced planning and little or no coordination, which can lead
to major problems for any event! On the other hand, there are also DJ Services
out there portraying themselves to be bigger than they actually are wanting you
to commit to an investment that they cannot follow through upon with the same success
as Hard At Play. The DJ industry is unfortunately flooded
with individuals who are here with their mp3 players part time and are not
truly concerned with the final outcome of your event. They may even sub-contract
out your event to others whose experience and quality may be even less qualified
then the person you think you've hired.
Instead, what we can say is one difference that it usually comes down to
is the one thing you cannot put on price tag on.
Experience!
With Hard At Play, you are hiring a true Professional Disc Jockey and Master
Of Ceremony with several years or decades of experience.
What does this experience mean to you?
- Everything just runs smoother. An experienced DJ/MC makes the elaborate
choreography of a wedding just look easy.
- It ís a team effort. Whether it's letting you pick just the right music
or adding those personal touches, an experienced DJ/MC values creative input
in planning the perfect day together.
- Giving you peace-of-mind. Knowing that all of the details and variables
are covered long before the wedding ever starts so you can set your mind to
enjoying the day.
- Nothing is left to chance. Whether it's time to introduce the wedding
party, cut the cake, or dancing that first dance with your partner,
we know that it only happens once. It takes proper planning and years of
experience to do it right every time!
"The bitterness of poor quality is remembered long after the sweetness of
low price is forgotten!"
Q:
Why is pricing so important?
A: In post-event surveys,
clients stated that the contribution Disc Jockey services made towards the
overall success of their special event was 85% or greater! Whether it's a
Wedding Reception, Corporate Event, or any Celebration, its success or failure
depends upon the quality of services you receive from your Disc Jockey. You
are hosting an entertainment driven event. Even though food, photos, and
decor are important, it is not the food... it is not the photos... nor is it
the decor... that determines the overall success of your event! The Disc Jockey
is the difference in hearing, "it's just something I was obligated to
go to," or "WOW, I had a GREAT time!" If you receive prices that are
well below other quotes, or you feel that the quality of the DJ is lacking
but the price is nice, you may run the risk of getting exactly what you pay
for.
Q:
Does Hard At Play provide a written contract?
A: Yes, our commitment
to your date is always in writing! Our contract package includes two detailed
copies of our contract. One copy for your records and the second copy to
be sent back to Hard At Play with your deposit.
Q:
As a professional business, is Hard At Play fully insured?
A: Completely! Hard At
Play carries a Two Million Dollar Liability Insurance policy per event in the unlikeliness
that there is any type of mishap as well as $30,000 in Equipment Insurance.
Q:
Which Hard At Play Disc Jockey will be at our event?
A: Hard At Play views
selecting the Disc Jockey for your event as an extremely personal choice. Since
your DJ/MC will have most of the control over your event, it is important
that you select someone that you are comfortable with as well as confident
in. Tommy & Mark comprise Hard At Play's two primary and most experienced
DJ/MCs that are available for your selection as well as Billy and Jayson having
6+ years of experience each. We feel that sitting down to talk about your likes
and dislikes as well as our individual styles will give all of us a better understanding
of which Disc Jockey is best suited for your event.
Q:
Will we be able to talk about our plans with our Hard At Play DJ prior
to our event?
A: Absolutely! Weeks
before your event we will schedule a convenient time to go over all of the
details with you. We will take the time necessary to make sure that every
item has been addressed and all of your questions and concerns have been
answered!
Q:
Will our Hard At Play Disc Jockey dress appropriately for our event?
A: We take the utmost
pride in looking professional at all times. So if it's a tux for your wedding
reception or a Hawaiian shirt for the back yard tiki bash, we come prepared!
Q:
Can we come see our Hard At Play Disc Jockey perform?
A: Although this is a
frequently asked question, the majority of Hard At Play events are private
functions such as weddings. For this reason we find it unprofessional to
invite you to come "peek-in" on us just as we would never invite anyone to
view us at your wedding. We feel that the best way to get a true feel for
what your Hard At Play DJ/MC has to offer is to set up a time to meet and
talk with us about your plans.
Q:
Will our Hard At Play Disc Jockey interact with our guests?
A: You determine our
level of interaction. Whether you prefer an atmosphere that has high energy
or classy but fun elegance, Hard At Play is there to please!
Q:
How much does Hard At Play help to coordinate the event?
A: Many customers forget
that when they hire a professional DJ, as much energy should go into ensuring
a proper flow to the day as selecting the right music. The disc jockey you
select will be the most visual, vocal and accessible person at your event. Whether
it's working with your banquet staff, your photographer & videographer,
or keeping you and your guests in the loop, Hard At Play takes great pride
in seamlessly pulling all of the dayís details together.
Q:
What time will Hard At Play arrive to set up for my event?
A: Given that your Hard
At Play DJ/MC is setup and ready to begin playing before your first guests
enter, we usually arrive at least one and a half hours prior to the start
time youíve contracted us for. If you have planned a ceremony, video collage
or any other option, our setup time is adjusted accordingly.
Q:
Do you charge for set-up and break-down time?
A: No. Our set-up and
break-down time is included in your contract but is separate from the contracted
time of your event. Your Hard At Play DJ will be ready to start playing when
your guests arrive!
Q:
Does Hard At Play have a variety of music?
A: Hard At Play has an
extensive library for all ages and musical tastes. Along with carrying thousands
of songs on compact disc, we utilize a digital library with over 17,000 titles
that are brought to every event. Oldies, Motown, Pop, Country, Top 40, Latin,
Rock, Classic Rock is only a sample of the genres available. From Sinatra
to Shakira we have it all!
Q:
What kind of music do you play?
A: What type of music
do you want at your wedding? We carefully go over your tastes of music beforehand
so the day of your wedding will be filled with songs best represent your
personality, after all it's your wedding day.
Q:
Is your music clean?
A: We get our music from
some of the same sources radio stations receive their selections. All music
is edited and safe of any hard lyrics or content.
Q:
Will our Hard At Play Disc Jockey take requests?
A: As part of the planning
for your day, you can specify songs that you would like to have played as
well as songs that you do not want to have played. You set the guidelines. We
also ask for your guests to participate by requesting their favorites, and
play those that meet your tastes.
Q:
What if Hard At Play doesn't have a song we want?
A: Music is our business!
With the vast music library we have at our fingertips, chances are we already
have your song. In the unlikely event that we do not, we will be more than
happy to locate it for you.
Q:
Will our Hard At Play Disc Jockey honor our "No Play" list?
A: Unquestionably! If
there are particular songs, artists, or genres that you would rather not
be played at your event, Hard At Play can guarantee that you won't hear them
played.
Q:
Does Hard At Play furnish us with helpful wedding planning materials?
A: This is what we do
best! Included in your Hard At Play Contract Package are tools designed to
make the entire process an easy one. First is a Wedding Planner for you to
list all your wedding details. Second is a Music Request Sheet that allows
you to outline songs that you'd like to be played at your event. Along with
this, a Musical Suggestion Sheet which lists ideas for your First Dance,
Parent Dances, and Cake Cutting straight through to your Last Dance. Finally
there is a 40 page Sample Music Guide. By no means does this guide list Hard
At Play's entire repertoire, but it gives you a good sample of Classic Party
Hits, Top 40, Country and Latin for those who would like to pick their music. Don't
forget, we will sit and review all of these materials, helping you through
any lingering questions long before your wedding day.
Q:
Can Hard At Play provide music for our wedding ceremony?
A: Surely! Whether you
will be exchanging vows at your reception site or remote location, HAP offers
a "Ceremony Package" which is perfect for any nuptial setting. It
features a mobile sound system that includes a wireless lavaliere microphone
for whom ever presides over the ceremony as well as microphones for any readings
that may take place. We also include a DJ/MC Assistant to make sure all
runs smoothly. Prior to your pre-event consultation accessing Hard At Play's
Online Ceremony planning tools gives you the opportunity to privately listen
and select potential ceremony music.
Q:
What type of equipment does Hard At Play use?
A: As our tagline say's "Good
Music is Serious Business". We use nothing but top quality, professional
grade commercial equipment such as EAW, JBL-Pro, RCF, Mackie, db, Crown,
Crest, Pioneer Pro-DJ, Rane, Furman, Martin,ÝBehringer, Shure and Sennheizer. Wireless
microphones are always used for toasts, speeches, and announcements. We
also take the time to acoustically get the most out of your space by using
just the right equipment for your event. Most importantly, always carry a
complete range of back-up equipment with us for all events.
Q:
Is Hard At Play able to provide our event with remote broadcast technology?
A: Yes! Hard At Play
utilizes the latest wireless technology to the fullest. Since precise volume
control is a priority, we have the ability to create a ìsurround soundî atmosphere
for your event. This assures that all guests will be able to enjoy the music
youíve selected without being overpowered by it.
Q:
Can you provide lighting effects?
A: A customized light
show can add the perfect touch to your event. Whether you want a party to
rival that of a club, or a laid-back, relaxing atmosphere, Hard At Play has
the lighting and effects that you need. We can provide special effects like
led lights, intelligent lights, fog, snow, and bubble machines; green laser
lights, and much more. Special lighting and effects always add to the overall
visual impact of your special dance or the entire event.
Q:
Will Hard At Play bring a large self-promoting sign?
A: Definitely not! As
true professionals we feel that advertising at your wedding is the least
appropriate place to market Hard At Play. If any of your guests are interested
in our services, weíre confident theyíll find us!
Q:
Do you have backup personnel readily available?
A: Without a doubt! Hard
At Play is equipped with several DJ/MC professionals available at a moment's
notice. We are also affiliated with the Connecticut Professional Disc Jockey
Association as well as the National Association of Mobile Entertainers. These
associations are comprised of members who all maintain the same high professional
standards as Hard At Play, and are ready to assist should there be a need
for their services.
Q:
Is tipping or a gratuity expected from your DJ?
A: By no means is tipping
or a gratuity mandatory or expected. We charge a professional rate for a
professional service. This means you won't see a tip jar at our booth. If
at the end of the night you feel the DJ has surpassed your expectations and
you want to tip him, we would accept it as the utmost compliment. But you're
under no obligation to do so.
Q:
What is your payment schedule and what forms of payment does Hard At Play
accept?
A: Depending on the package
and options you select, the normal deposit ranges from $100-$500 and is due
with your signed contract in order to secure your event date. Final payment
is due four weeks prior to your event. For your convenience, we always accept
Cash or Check in addition to MasterCard and Visa.
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